Accessibility Statement — Gardener Turnham Green

This accessibility statement explains how the Gardener Turnham Green area works to make information, events and spaces usable by everyone. Our aim is to meet WCAG 2.1 AA standards across digital and onsite services, and to support a fully inclusive experience around Turnham Green and the gardener facilities located there. We recognise that accessibility is ongoing; this page outlines features, known limitations and how to request additional support.

We provide multiple layers of support for users of the accessible Gardener Turnham Green area. These include clear navigation, readable text with appropriate contrast, and semantic structure so assistive technologies can interpret content reliably. Screen-reader support is a priority: pages and signage are designed to expose structure and landmarks, and live spoken introductions are available at staffed times. Our approach aims to reduce barriers for people using magnification, voice control or other assistive tools.

Keyboard navigation is supported throughout our digital presence and at interactive points in the Turnham Green gardener spaces. You can move through menus, forms and interactive exhibits using a keyboard alone. We maintain visible focus indicators, logical tab order and skip links where appropriate to help keyboard-only users and people using alternative input devices. Common tasks such as reading notices, finding opening times, and registering for events are designed to be operable without a mouse.

To meet WCAG 2.1 AA, the Gardener Turnham Green area implements a range of techniques: clear alt text for images, captions for recorded media, semantic headings, and consistent page structure. We also test colour contrast to ensure text remains legible for people with low vision and consider text resizing so content remains usable at larger sizes. This combination of practices helps the Turnham Green gardener information and facilities be more accessible to a wider audience.

Our technical implementation includes ARIA roles where necessary, but we prioritise native HTML semantics for reliability with screen readers. We carry out periodic testing with popular assistive technologies to validate compatibility. Strong emphasis is placed on avoiding inaccessible patterns: for example, time-limited interactions are minimised and where present are adjustable. We document known limitations and provide alternative ways to access the same information.

Common accessibility features you will find around the gardener spaces and related web content include:

• Text alternatives for essential images and diagrams so screen readers can convey meaning
• Keyboard operability for menus, forms and interactive displays
• High contrast and resizable text to help readers with low vision
• Clear heading structure and Landmark roles to aid navigation with assistive tools

We acknowledge that no system is perfect and accessibility evolves. For the Gardener at Turnham Green, we conduct user testing and internal audits to identify and fix issues. Staff training emphasises inclusive customer service and the needs of people who use screen readers, magnifiers, captioning or alternative input devices. Onsite signage and printed materials aim to be readable and supported by staff assistance when required.

For accessibility requests, such as alternative formats, additional assistance at events, or clarifications about accessibility measures, please reach out through the Gardener Turnham Green venue's public contact routes or speak to onsite staff. We respond to requests in a timely way and make reasonable adjustments whenever possible. Accessibility requests are treated confidentially and handled with priority to ensure participation for everyone.

If you notice an accessibility issue or need support while visiting the Turnham Green gardener spaces, we will work with you to find a suitable solution. We monitor compliance with WCAG 2.1 AA, welcome information that helps us improve, and commit to regular review of our accessibility practices. Thank you for helping us make the Gardener Turnham Green area more inclusive for all visitors.